Click HERE to download and view the case study of dry rot in an old cellar
Click HERE to download and view the case study of a grade II listed timber building


JW Surveys carried out a timber and damp survey on a Grade II listed house in accordance with our lender's request. Joe arranged to visit the property at short notice and completed his comprehensive report very quickly. Joe was very helpful and replied to numerous queries from both us and the lender. Joe was very responsive and professional throughout and we would not hesitate to recommend him.

M. Allman, Gravesend. (Grade II Listed Property)



We instructed JW Surveys to carry out a pre purchase damp and timber survey at the request of our mortgage lender.  Joe fitted us in very quickly and we were very impressed by his knowledge and understanding of old buildings. The report was very thorough and we wouldn’t hesitate to recommend their services.

Thanks again for your help.

Best wishes

L. Stratton, Great Canfield. (Grade II Listed property)




Dear Joe,

Just a note to say thank you for an excellent and comprehensive report. Your service has been first class and I have no hesitation in recommending you to future clients.

Best regards

S. Zender, St Leonards On Sea


Hi Joe,


I wanted to write to say a huge thank you for coming over and for the report you gave us. You spent a lot of time with us at the property and were happy to answer my millions of questions! Your honesty and pragmatism were so appreciated and saved us from wasting a lot of money! Your visit left me in a much more positive state than I had been in the whole week previously. If only we had discovered you earlier! I will certainly be recommending you to anyone I know who's exploring these issues in their home in the future.

K.Wood, London


Joe was extremely professional and very responsive. The detail in his reports is very helpful and is a great way of providing evidence to a mortgage surveyor. Would highly recommend Joe and will be keeping his details for the future.

C. Turner, Dartford




Thanks for this Joe, its very thorough and useful for us.

M. Groves, Tonbridge, Kent




Dear Joe

I would like to thank you for your incredibly comprehensive, thorough and useful damp and timber survey report, and the speed and effieciency of your service. I knew nothing of the different types of damp, causes and effects etc., but your report set everything out so clearly that I was able to understand how and why the damp problems are occurring in the property. The report gave me all the key information required to address the problems, but also gave a lot of helpful advice regarding property maintenance which was much appreciated.

I will certainly recommend your services.

Kind regards


Susan Georgeson, Deal, Kent



Hi Joe


Thank you for this excellent report. Very much appreciate the speedy delivery.

All the best,

Tami, Lewisham, London


Thanks very much Joe


I also just want to say that we really appreciate the great service we've had.  You responded to my initial query very quickly, you explained everything very clearly on the call and the survey was booked in, and (detailed)  report turned around in fantastic time.  Compared to some other contractors whom have yet to acknowledge an initial enquiry 2 weeks later, you have provided a really good service, and I would not hesitate to recommend you.

And from my perspective your report is far more useful than the survey we had completed through our lender despite costing significantly less!

James & Karyn, Marsden, Kent (Grade II Listed Property)




Thank you for getting this done so quickly. Although plenty of work needs doing its not quite as bad as the Homebuyers Report suggested which is a relief.

Mrs Butler, Willseborough (Grade II Listed Property)




Hi Joe

Thank you very much for this, and for getting the report to us so quickly! It is clearly worded, and has helped us with our decision, which is great.

Kind Regards


Louise, Wickford, Essex



Dear Joe – thank you so much for your prompt and efficient report.



Louisa, London



Thanks for being so efficient again Joe!


Lisa Spencer, Bexhill On Sea




Dear Joe,

Thank you very much for the report.  It is very, very helpful.

Thank you also for fitting in the survey so quickly and for turning around the report so quickly as well.

Best wishes,

Richard, Islington


Dear Joe,


Thank you for returning the report to me so quickly. I have forwarded it to my solicitor. I cannot fault your service or recommend you highly enough.

Kind regards,

Sarah Stanbridge, Dartford.




Joe was able to carry out an independent, professional survey at very short notice (same day!) and provided a report the next day. This was very comprehensive and easy to understand - just what we needed before taking on our renovation project. I will definitely be recommending his services to others.

Ms H Tutt, Ashford


Thank you so much for a very prompt survey of our wall ties, which turned out to be non existent!


We will certainly recommend you if anyone asks, as you provided us with a smooth and informative service from start to finish.


Many thanks again,

Mrs K Tasker, Clacton On Sea




Thank you Joe Wilson for your professional service and thorough assessment of our predicament.

In our small home damp is rising, but where from?

Joe was thoroughly professional in his examination, evaluation and report.

He remains open to any questions we might have about the report.

It was a pleasure, as much as our situation could be, to have to use his expertise.

How I wish all business’s were conducted in such a manner.


Thank you so much for this.

Mrs A Murch, London



Comprehensive and has stopped me worrying!

Jenny, Sevenoaks



I wanted a independent report about some damp problems within my property. Joe was very prompt in assisting me with this matter, very approachable & friendly & he gave me good sound advice with regard to the issues we were experiencing, which was followed up with a detailed report, it was great to know that the advice we were receiving was honest & unbiased, I would thoroughly recommend him to carry inspections with regard to damp proofing properties

Hayley. Canterbury, Kent



Hi Joe,


Thank you very much for the speed in which you carried out and feedback the report, can not argue with same day results from enquiry to completion! Amazing! Your report was very easy to follow and has enabled me to make some well informed decisions on how to progress with the highlighted issues.

Brilliant service, and I found your customer service to be outstanding and friendly.

Thank you again

Lucia. Faversham, Kent


Dear Joe.


Very rarely do I find that my expectations are exceeded! This is certainly the case after meeting you and reviewing your highly detailed report. You have been most generous with your explanation to queries and It has enhanced our understanding of the structure and saved us carrying out expensive, un necessary  treatments. You attended to our initial enquiry swiftly and turned around the highly detailed report within a working week.

We were recommended to you in the first place and it will be a pleasure to recommend you in the future.

With kind regards.

Mark, Nr Windsor


Dear Joe Wilson


Many thanks for your thorough report regarding damp.

Wow! It seems a lot to do but the roof hasn't fallen in yet!

I would have no hesitation in recommending you.

Also your speed and thoroughness has not gone unappreciated.

Many many thanks.


Vanessa, Ramsgate




Dear Joe,

Thank you so much for getting the work back to us so promptly, and providing us with a detailed report.  You explained everything very well to me, ensuring that I understood so I am very grateful to you.

I shall e-mail if we have any further questions.

Many thanks,


Lydia, East London




Joe was really helpful and professional, helping us understand the issues within our home and the best remedial action to take. He was impartial and offered a well evidenced and thorough survey. We are very pleased and would happily hire him again in future should we require further damp surveys.

Sophie, Brighton



Thank you Joe for your prompt report on the property. I will act on your advice and recommendations. Many thanks for the excellent service provided.


Yours James, Southend On Sea



Dear Joe

Thank you so much for your quick and efficient service, the report is really helpful and has put my mind at rest.

I would be pleased to recommend your service to others.

Thanks again

Rachel, Maidstone


Hi Joe,

Just to let you know that the Damp Report you compiled for our house was accepted by the insurance company and the Equity Release arrangement is going ahead. Also it gives us some confidence in knowing there are no major concerns with our home. If we know anyone in the future who requires a Damp Report we will recommend you for the quick and efficient manner you carried out the survey and report.

Thanks for your help in this.


Mike Howard, Dartfod


I highly recommend Joe's damp surveys.  As the new owner of a damp house, I found that everywhere I turned I would get a different opinion regarding the size and source of the problems, and what to do about them. Joe's evident expertise and professional reports made me much more confident d eciding what needs to be done.


I was especially appreciative of the time Joe spent with me on site, explaining his observations and suggested remedies, but even more impressively, he's continued to very promptly answer various questions that have come up as the work has been carried out.

Soila, North London




Hi Joe,

I just wanted to thank you for getting out to the property and sending the survey over to quickly. The results have made us feel a little happier with the damp and is less severe than the initial survey made out.

I know that CR Child & Partners will be recommending you to their clients from now on as well.

Thanks again.

Han Cork, Hythe


Thanks Joe,


Digested the survey over the weekend. Very impressed, very professional and swift of the report delivery.

Kind regards

Jon Cribbens, Ashford


Joe of JWSurveys was quick to accommodate my short notice need for a certified damp & timber report, he promptly called and arranged an appointment within 48 hrs, performed an intensive inspection and delivered a very professional  and useful report upon which to act. It is with great pleasure that I can recommend this company’s services. Thank you”


Jared Frost- Greenwich


Hi Joe


Just wanted to say a MASSIVE THANK YOU (on behalf of my mum and myself) to you for doing what you said you would do, when you said you would do it and for doing it so quickly!!!! I cannot tell you how much that is appreciated, especially after our last experience.

Your report was a relief to read in the sense of your findings. It's good to know you don't consider there to be the major problems the surveyor suggested! I found your traffic light system regarding your findings really helpful - such a good idea and so clear.

Thank you once again and I would not hesitate in recommending you to anyone who needs this kind of work done. I shall certainly be telling our estate agents about you too.

Kind regards

Karen Bourne, Maidstone


Dear Joe,


I just wanted to say a big thank you for your survey, it's very thorough and will go a long way to helping me make sense of what odes and doesn't need to be done within the property.

Best wishes,

Claudine, Croydon


Dear Joe,


Thank you so much for your help.

Your service has been very quick and efficient.

Hope you have an amazing week.

Kindest Regards,

Angelli, Chatham


Great job again. I feel comfortable now and see nothing of major concern (certainly no reason not to go ahead with the purchase).


Kind regards,

Paul. Canterbury


Thank you for your report.


The report was very detailed and comprehensive. Your service has been excellent and I found you very professional and diligent. I will have no hesitation in recommending you to other prospective customers.


Vinod, Orpington


Hello Joe,


Thank you for completing such a thorough report for us. This is very useful.

As suspected, it looks as though we will have some remedial work to do on the house, but your survey now means we have the necessary information to negotiate with the vendor as the guarantees are no loner valid due to the contractor going out of business.

Thanks again for getting this all back to us so swiftly.

Kind regards,

Victoria,  Folkestone


Thank you very much for the survey results, the excellent advice and the professional service you have given.


I will not hesitate to use your services and recommend you in the future.

Kind Regards,

Glen - St Marys Bay


Dear Joe,


Thank you very much indeed for your speedy and very thorough report. It was very kind of you to have typed this so quickly for me. It has eased my mind and prepared me to what will be needed to hopefully maintain the cottage.

Thank you again and very kindest regards,


Eyrnsford, Dartford


Thank you for the full and detailed survey on the damp condition of my proposed purchase.  It is reassuring to understand the problem, its remedy and the costings.








Many thanks for the speedily issue of the report which I have just read and digested

Thanks for conducting a thorough survey and report

The report in its entirety is basically what I believed  i.e. that there is no need to undertake injection dpc to the external façade nor need to break up and install dpms below the ground floor slab .the works which you identify can be undertaken within the internal decoration of the respective rooms

An independent report such as this should settle any questions raised by parties involved the sale of the property

Many thanks again

Kind regards

Martin Dallas

Walthamstow, London


Throughout the process from Engagement to receiving the Report, Mr. Wilson has been the perfect gentleman in responding to my queries as well as keeping to the time-schedule intitially outlined. The Report itself is packed with details yet accessible to the lay-person and any contractor carrying out the remedial work stipulated by the report will have no doubts as to what is required. Thank you Mr. Wilson for your honesty and trustworthiness - I couldn't have asked for more.


Mr. Naresh Amruth

Bocking, Essex


Extremely thorough and well explained survey ,thank you for talking me through it. It gives me a very clear idea of the work that needs doing and how to discuss this with my builder.


C.J.  Whitstable


We chose to go with Joe after we had 3 different builders gave us different reasons for our damp issues and suggested different building works we needed to do to solve this. We decided that rather than spend a small fortune on work we didn't need we would pay Joe for an independent survey.

When Joe arrived he was very polite, friendly and thorough. He took photos to assist in highlighting issues in his report. He used techniques such as testing the salts in the damp area to identify the specific problem. Once he completed the survey he took me around showing me the problem areas explaining in simple terms as opposed to builder's jargon exactly what the problems were, why we we're having these issues, what we could do to put it right and an idea of how much it should cost.

Our full written report arrived very quickly, was easy to understand and thorough. It contained photos and diagrams to assist me. As Joe had done verbally it identified the damp problems, why we were having them, what to do to put them right and estimated repair costs.

Around a week after I received the report I realised that I had accidentally transferred an extra £100 to Joe when paying for the survey. I called Joe and within a couple of minutes the cash was back in my account.

Joe has also made it clear that if I have any more questions about the issues raised in the report I can contact him any time.

I know that should I ever have damp issues in the future I would not hesitate to call Joe to get another survey done. I will be recommending him to friends. Initially we were insure about paying for a survey when we could get a builder to estimate for free but had we gone with our builders proposals we would have paid almost £2000 for work we didn't need. I cannot recommend getting an independent survey or JW Surveys highly enough. Thanks Joe, we will use you again in the future.

Dave Shorthouse


Dear Mr Wilson,

Thank you very much for the report. I wanted to thank you for your prompt and excellent service to my survey request, The detailed report I have now received has made the job easy for me to explain to the tradesmen the repairs needed to cure the damp problem.

I was very concerned by the damp in my property, and I can safely say the money I have paid for the survery was well worth it for piece of mind.

Kind Regards,

Neil Summerson, Benfleet, Essex


Many thanks for the survey you recently conducted. The speed at which you sent the report was much appreciated. The survey clearly identifies all the issues and how we can have rectified. Your independent survey has given us the confidence to now continue with our house purchase! I would thoroughly recommend your services to anybody looking for an independent survey.

Kind regards,

Kate - London

Many thanks Joe for your thorough survey and very quick turnaround. It has given us the confidence needed to go ahead with our house purchase. I’d definitely recommend you to anyone needing an unbiased review of a property’s state.

Kind regards,

Clare - LONDON.


Thanks very much for dealing with this so quickly. I will be sure to retain your details for future purchases and will pass your details on should I have any friends or colleagues looking for similar surveys to be carried out.

Regards Geoff - LONDON

Hi Joe,

Good to meet you on Thursday and many thanks for sending through the report so quickly.

You clearly identified the source of the problem, the reasons for it and what to do to put it right.  You also identified another potential problem - unvented sealed chimney stacks.

I'll also have a look at the down pipe when it is raining to see if I can see the extent of any leakage.

Thanks again Joe, very much appreciated.

All the best


Hi Joe,

Many thanks for your e mail and report. This is all very helpful and will hopefully allow us to resolve any outstanding issues prior to signing the lease on the property.

Thank you for your work on this, the service provided was efficient, friendly and cost effective.

Kind regards, Sarah Earl - Head of Facilities - LONDON

Dear Joe,

Thank you so much for sending the report so quickly and doing such a thorough write up (my solicitor was impressed!).  As a result, the vendors have reduced the asking price by £3000, as an allowance so it doesn't affect my mortgage, and we should be completing next week.  I now feel really confident that the work we get done will fix the problems, so the survey was well worth the money.  Thank you for taking the time to talk the problems through with me after you did the survey too.

Many thanks, Penny

Many thanks Joe - the report is very thorough and does what I need - clears the property as basically sound but lets me negotiate with vendor for work that needs to be carried out.  Thanks too for the punctuality - it makes a real difference to get things quickly when you're in the middle of a house purchase.

Best wishes. John, London


Your swift and comprehensive report has undoubtedly saved us totally unnecessary expense in having timber treatment undertaken at the premises. We were intending to have a considerable amount of building work done at the premises, and can now have any remedial action in respect of the minor damp incursions undertaken during that work, thus saving further separate expensive repairs.

Kind Regards Gary Whatrup, Kent


Dear Joe

Testimonials may be gratefully received but the truth is better. Thank you for a very prompt and professional service including the report on the same day as the visit. I will pass your details on whenever I find the opportunity.

All the best Anthony Myers, London"


Dear Mr Wilson,

Thank you very much for the report

I have been very impressed with the speed and quality of the service received from yourself.

I would certainly recommend your services to other potential clients.

One question following the  conclusions of the survey, do you have access to a builder that could undertake the remedial works (if required)?


Mark Welsh MBCI
Stockley Park


Our Services

All surveys are carried out in accordance with:-

  • BS7913:2013 Guide to the Conservation of Historic Buildings
  • BS 5250:2016 Code of practice for control of condensation in buildings.
  • And the SPAB approach to building conservation which combines well-proven principles with practical repair techniques.

JW Surveys carry out the following surveys and reports within the South East of England:

  • Independent Damp & Timber Surveys and Reports
  • Damp & Timber Pre-Purchase Surveys
  • Structural Waterproofing Reports
  • Structural Waterproofing Design to BS8102:2009
  • 7 Days A Week subject to availability



*Based on a domestic 2 bedroomed property

Limited Survey (Level 1) - from £250.00*

Suitable for clients with a specific limited area of dampness or decay.  JWSurveys will carry out a limited non-destructive inspection but will undertake an onsite salt analysis test.

Property Condition with combined Timber & Damp Survey  (Level 2) - from £350.00*

This survey is suitable for most conventional properties, built as early as 1900s except period properties and those with a “Listed” status. JWSurveys will carry out a non-destructive inspection but will undertake an onsite salt analysis test.

Period Property Condition with Timber & Damp Survey (Level 2a) - from £400.00*

Suitable for the more unusual property. Eg period properties or those with “Listed” status.

Reports Compliant with Civil Procedure Rules Part 35 - from £500.00*

Suitable for use as evidence for the purpose of civil proceedings in a court in England or Wales


Available Add-Ons

  • On site salt analysis - £15.00 per sample
  • Calcium Carbide Test - POA - (Note: - The calcium carbide test involves the taking of a number of material samples by drilling a series of holes into the strata and we would require written permission from the vendor/owner before carrying out this test as we do not "make good" to the disrupted areas tested)

Click here to find out more about what to expect.