COVID-19 Latest Survey Guidance

Looking after our clients and our team

The government have recently announced the local restrictions tiers that come into effect on Wednesday 2nd December 2020. The whole of Kent has been placed in Tier 3 under the new system.

Current guidelines suggest that people should “go to work unless it can be done from home”.  JWSurveys Ltd have therefore concluded that, at this time, the status of Tier 3 does not prohibit our surveyors from carrying out physical property inspections where it is deemed safe to do so, and with appropriate safety precautions in place.

In line with the latest government guidance, JWSurveys is open for business.

We are dedicated to looking after our clients, both by continuing to provide an excellent surveying service and by taking precautions to minimise the spread of coronavirus (COVID-19). The measures that we have put in place are designed to minimise the risk of spreading the virus.

Before your survey

  • At the time of booking, you will asked that nobody at the inspection property is self-isolating or has any symptoms associated with coronavirus (a fever, a new & persistent cough or flu-like symptoms).
  • You will also be asked if anyone in the property is over 70 or in a high-risk group.
  • If there is deemed to be a risk, the survey will be postponed to a later date.
  • Our staff are self-monitoring daily for any signs or symptoms of coronavirus and will isolate immediately if they have any concerns. In this case, surveys will be rearranged with an alternative surveyor whenever possible, or postponed to a later date.

During your survey

  • The surveyor or booking team will confirm whether anyone who lives at the inspection property is self-isolating, has any symptoms associated with coronavirus (a fever, a new & persistent cough or flu-like symptoms), is over 70 years old or is in a high-risk group.
  • If there is deemed to be a risk, the survey will be postponed to a later date.
  • When on site, our surveyors maintain strict personal hygiene, using hand sanitisers, gloves, and soap & water at regular intervals.
  • Our surveyors have been asked to decline handshakes and maintain a distance of at least 2m from others at all times.

After your survey

  • We are avoiding any face-to-face meetings. This means that we may suggest a phone call or web-based meeting to discuss survey findings, rather than meeting you on site.

We are continuing to monitor the situation and our policy will be updated in line with government recommendations.